HOW TO ORDER GIFT & FLOWERS ?

Ordering at the Artiflora Madagascar shopping centre is easy.
Just follow these seven simple steps:

  1. Select language
  2. Choose the country where your flowers are to be delivered.
  3. Choose your flower gift from the selection of bouquets and arrangements.
  4. Choose the price category and the delivery date.
  5. Enter the address of the order recipient and don’t forget your message.
  6. Enter your personal information.
  7. You will receive an order confirmation on your screen by clicking “purchase”.

We will process your order. We remain at your complete disposal for any additional questions you might have concerning your order or any other information you require.

IMPORTANT INFORMATION

To process your order on time and without any delay, please make sure you follow these steps with respect to the recipient’s address:

  • For deliveries to hospitals, please indicate ward and room number whenever possible.The delivery is only granted to the reception desk of the hospital.
  • For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).The delivery is only granted to the reception desk of the hotel.

PRICES

As one might expect, flower prices naturally fluctuate according to season and region. The price of Artiflora Madagascar bouquets and arrangements is therefore based on the day’s price of the farmers’price.

The prices given include the local delivery charge and local VAT or sales tax. For your convenience a currency converter is provided. If your credit card company invoices in a different currency, they will calculate the price based on their official daily exchange rate.

If the recipient refuses to accept the flowers without any reason, the full charges are due, and will be billed.

DELIVERY

We can deliver your order within 24 hours for Antananarivo, Toamasina, Antsirabe in Madagascar ! For other cities, shipping company’s delivery options apply (2-5 days). Due to the various time zones & public business hours in individual cities, same day delivery on the date of your order can only be guaranteed under the following conditions:

  • The acceptance of your order can be seen individually depending upon receiving-country under holidays and office hours.
  • We cannot guarantee deliveries on Saturday afternoons or on Sundays and public holidays. Campgrounds, military bases, boats, sea ports or airports are not guaranteed delivery addresses.

For special orders or inquiries please contact us by e-mail or by phone +261 34 02 622 47

CORRECTNESS OF THE DELIVERY ADDRESS

Please check carefully that the delivery address, including local telephone number, is complete and correct. We cannot accept any liability for late or non-delivery due to an incorrect or incomplete address. To ensure that the florist is able to deliver on time, the following additional information, if available, is, moreover, very helpful:

  • For hospital deliveries, the ward, room number or maiden name if recipient gave birth to a baby. The delivery is only granted to the reception desk of the hospital.
  • For hotel deliveries, the room number and the name under which the addressee is registered (e.g. group, Mr. and Mrs., etc.). The delivery is only granted to the reception desk of the hotel.